At BoulderGain, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, billing/shipping address.
• Account Information: Login credentials if you create an account.
• Payment Information: Credit/debit card details or other payment method details (processed securely by our payment providers).
• Order Details: Items purchased, order history, and preferences.
• Device Information: IP address, browser type, operating system, and other technical data.
• Usage Data: How you interact with our website, including pages visited, clicks, and time spent.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders.
• To manage your account and provide customer support.
• To send order confirmations, shipping updates, or marketing emails (you can opt out anytime).
• To improve our website, services, and user experience.
• To detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties:

• Payment Providers: To securely process payments (e.g., Stripe, PayPal).
• Shipping Partners: To deliver your orders.
• Marketing Tools: For email campaigns and analytics (e.g., Google Analytics, Mailchimp).
• Legal Obligations: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart).
• Performance Cookies: To analyze website performance.
• Marketing Cookies: To show you relevant ads.

You can manage or disable cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Ask us to delete your data (subject to legal requirements).
• Restriction: Limit the processing of your data in certain cases.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at support@bouldergain.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to secure your information, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before sharing your information.

9. International Data Transfers

If you are outside of Tunisia, please note that your data may be transferred to and processed in countries with different privacy laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@bouldergain.com
• Address:  1427 S F ST, Oxnard, California, 93033