At BoulderGain, we strive to deliver your orders quickly and efficiently. This Shipping Policy explains how we handle shipping, delivery times, costs, and related information.

1. Shipping Destinations

We currently ship to the following regions:

• Domestic: USA, Türkiye, China
• International: WorldWide

If your location is not listed, please contact us at support@bouldergain.com to inquire about shipping options.

2. Shipping Methods and Costs

• Standard Shipping: 7$.
• Express Shipping: 40$
• Estimated Delivery Time: [10–15 business days].
• Shipping costs vary based on destination and will be calculated at checkout.

Note: Delivery times may vary due to customs clearance, holidays, or unforeseen circumstances.

3. Order Processing Times

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package via our shipping partner’s website.

5. Customs and Duties (For International Orders)

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
• These charges are not included in the product price or shipping fees and must be paid upon delivery.

6. Shipping Restrictions

• We do not ship to P.O. boxes or military addresses.
• Some regions may experience longer shipping times due to remote locations or logistical constraints.

7. Delayed or Missing Shipments

If your package is delayed or hasn’t arrived within the estimated timeframe, please:

1. Check the tracking number provided.
2. Contact the shipping carrier for more details.
3. Reach out to us at support@bouldergain.com if the issue persists.

8. Damaged or Lost Packages

• If your package arrives damaged, please contact us immediately with photos of the damage and the packaging.
• For lost packages, we will work with the carrier to locate the shipment or provide a solution (refund or replacement).

10. Changes to This Policy

BoulderGain reserves the right to update this Shipping Policy at any time. Updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions or need assistance with your shipment, please contact us:

• Email: support@bouldergain.com
• Phone: +1 (858) 910-7201